Your infrastructure.
Your guardrails.
Your AI support team.

RunAIPilot builds AI agents that act as your 24/7 Level-1 MSP — they answer infrastructure requests in Slack, provision storage, and run routine ops, while every action stays approval-gated and fully audited.

Live in your environment in 30 days — or the build is free.

#infrastructure-requests
The problem

Your best engineers are doing $20 work.

The queue never ends

“Create a volume.” “What’s our capacity?” “Map this host.” Routine, repetitive — and it lands on your most expensive people, all day.

And the fixes don’t fix it

Offshore L1 is slow and lacks context. Hiring is months and six figures. So the queue grows and senior engineers burn out on tickets a script could close.

3 steps to live

From request to resolved — in 30 days.

01
We audit

Find the safe wins

We map which L1 requests are safe to automate, and the ROI of doing it — a clear, no-obligation report.

02
We build

Your agent, your turf

A done-for-you agent in your Slack/Teams, on your appliance, using your keys. Live in 30 days.

03
We manage

We run it for you

New runbooks, new vendors, tuning, and security hardening — ongoing managed agent-ops.

Live in production

This isn’t a concept.

RunAIPilot agents are administering production enterprise infrastructure today — VMware, Pure Storage, Hitachi, IBM Storwize, NetApp, Isilon, HPE 3PAR, and Brocade SAN fabrics — handling requests from a single Slack message. Every destructive action requires a signed, human-clicked approval. Every action is written to an immutable audit trail.

VMware · Pure Storage · Hitachi · IBM Storwize · NetApp · Isilon · HPE 3PAR · Brocade

It already works. We’ll build yours.

Multi-layer security

Autonomy you can actually trust.

the approval gate — opens only on a human click

Human-in-the-loop

Destructive actions are blocked in code until a person clicks Approve.

Hardened in code

Signed approval tokens, secret-scrubbing, locked-down tool allow-list. Not prompt rules — code.

Audit-ready by default

Every action and its reasoning, SIEM-ready and immutable.

Protected resources

Hosts the agent must never touch — enforced, not suggested.

Your data stays put

On-prem appliance, your own API keys, outbound-only — no inbound exposure.

Least privilege

Scoped credentials, read/write split, explicit protection flags for anything that changes state.

Flexible plans

Priced to replace a team, not a tool.

Recon · Free
Free
L1 Automation Audit

See exactly which tickets an agent can take over this quarter — and what it’s worth. No obligation.

Book the Audit
Squadron
From $90kbuild
+ $15k / mo managed

A multi-vendor agent fleet across your estate, with SLAs and full managed agent-ops.

Talk to us
Your specific quote varies with the devices you need supported and the integration required. Expansion is +$1,500/mo per additional vendor domain or workload. The retainer covers active agent-ops — tuning, new runbooks, and auditing the agent’s self-improvement loop — not passive hosting.
Same coverageWhat it costs
In-house L1 team — compute, network, storage (business hours only)$7–14k / mo per hire
~100-server / 10-device estate, fully MSP-managed≈ $26k / mo
L1 Autopilot Liftoff — 4-agent team, 24/7$20k once + $3k/mo → $56k year one
Every plan includes what a human team can’t: a full audit log of every action, a complete transcript audit of every conversation, persistent memory across the whole estate, and recursive self-improvement — so your agents need less oversight, less training, and fewer tokens over time, not more.

Live in 30 days, or the build is free.

Your first agent resolves real requests inside a month — or you owe nothing for the build. We onboard 3 new infrastructure teams per quarter.

Questions teams ask

Curious about L1 Autopilot?

Will the AI do something destructive on its own?

No. Destructive actions are blocked in code until an authorized person clicks Approve. The agent can propose; only a human releases the action. Protected resources can never be touched.

Does our data leave the building?

No. The agent runs on an on-prem appliance with your own API keys, outbound-only. Nothing inbound is exposed.

How do we stay audit / compliance-ready?

Every action, its inputs, and its reasoning are written to an immutable, SIEM-ready audit log by default.

What about prompt injection?

The agent is hardened in code against prompt injection and privilege escalation — enforcement lives in the runtime, not in prompts.

We have no AI expertise. Is that a problem?

No. This is done-for-you: we audit, build, harden, and manage the agent. Your team just approves actions in Slack.

Recon · Free

Book your free L1 Automation Audit.

In 30 minutes we’ll show you which of your Level-1 tickets an AI agent can safely take over this quarter — and what it’s worth.

Open the scheduler →
© RunAIPilot jeff@runaipilot.com